Privacy Policy

1. Information We Collect

a) Information You Provide Directly

• Contact information: Name, email address, phone number, and company name when you reach out via email, WhatsApp, or our scheduling tool.
• Project details: Requirements, briefs, documents, images, or other materials you share when discussing or initiating a project.
• Scheduling data: When you book a consultation through Cal.com, we receive your name, email, and any notes you include.
• Communication records: Messages exchanged over email, WhatsApp, Slack, or video calls during consultations and project work.

b) Information Collected Automatically

• Device and browser data: IP address, browser type, operating system, screen resolution, and referring URL.
• Usage data: Pages viewed, time spent on pages, clicks, scroll depth, and navigation paths collected through analytics tools.
• Cookies and local storage: Small data files stored on your device to remember preferences and improve your browsing experience (see Section 6 below).

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and schedule consultations.
• To prepare proposals, estimates, and project agreements.
• To deliver our design, development, and digital services.
• To send project updates, progress reports, and deliverables.
• To improve our website's performance, content, and user experience.
• To comply with legal obligations and resolve disputes.

We do not sell, trade, or rent your personal information to third parties. We do not send unsolicited marketing emails.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area, we process your personal data on the following legal bases:

• Contractual necessity: To perform services you have requested or agreed to.
• Legitimate interest: To improve our website and services, and to communicate with potential clients.
• Consent: Where you have explicitly opted in, such as booking a call or sending us a message.

4. Third-Party Services

We use the following third-party services that may collect or process your data:

• Cal.com — For scheduling consultations. Subject to Cal.com's Privacy Policy.
• Vercel — For website hosting and analytics. Subject to Vercel's Privacy Policy.
• WhatsApp (Meta) — For messaging communications. Subject to WhatsApp's Privacy Policy.
• Google Analytics — For anonymous website usage statistics, if enabled.

We encourage you to review the privacy policies of these third-party services. We do not control their data practices.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy. Specifically:

• Inquiry data: Retained for up to 12 months after our last communication, unless a project agreement is formed.
• Project data: Retained for the duration of the project plus 24 months, or as required by applicable law.
• Analytics data: Aggregated and anonymised; retained as long as the analytics service is active.

You may request deletion of your data at any time by contacting us.

6. Cookies and Tracking

Our website may use cookies and similar technologies for the following purposes:

• Essential cookies: Required for the website to function properly (e.g., theme preferences).
• Analytics cookies: To understand how visitors use our website and improve the experience.

We do not use advertising or remarketing cookies. You can control or disable cookies through your browser settings. Disabling cookies may affect some website functionality.

7. Data Security

We implement industry-standard security measures to protect your personal information, including:

• HTTPS/TLS encryption for all data transmitted to and from our website.
• Secure access controls for project files and communications.
• Regular security reviews of our hosting infrastructure.

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data where there is no compelling reason for continued processing.
• Portability: Request transfer of your data to another service provider in a structured, machine-readable format.
• Objection: Object to processing based on legitimate interest.

To exercise any of these rights, please contact us at the email address below. We will respond within 30 days.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: